What makes a company trustworthy? Depending on who you ask, there are many answers to this question. However, the common denominator would be on how the company delivers what they promise. In the travel industry, few can actually do this. Today, we will take a look at FlightHub.com, a Canadian online travel agency with more than 20 years of experience. Is FlightHub legit and should you trust them? Let’s find out.
FlightHub is an online travel agency based in Ontario, Canada. The company launched more than two decades ago as an offline travel agency. They initially served as small customer market before deciding to utilize the internet to further expand their reach. Today, FlightHub is made up of travel agents, website and software developers, customer support professionals, and marketers.
The company has partnered with more than 400 international airlines and thousands of hotels. FlightHub allows you to book the following services: airline booking, hotel accommodation booking, car rentals, and cruise trips.
A look at their website
FlightHub.com allows you to search for the most common travel necessities. This website provides some very useful features if you’re eager to look. They also have travel guides but I noticed that these are targeted mainly towards people who are traveling to or from Canada. The booking form is easy to use and proves to be very fast. A great characteristic for those who are always on the go.
If you decide to purchase from the website, you will receive an e-ticket via email. Another great thing for those who like fast booking processes. Overall, the entire site is simple and has the ability to provide the essentials for travelers.
How FlightHub offers cheap prices
Traveling isn’t necessarily expensive, but it isn’t very cheap either. FlightHub aims to allow anyone to travel without spending a fortune on tickets and accommodations. By partnering up with airlines, hotels, and other travel-related businesses, they have access to discount tickets and time-limited promos offered by these organizations.
The pros of using FlightHub
Convenience and affordability are the two most prominent factors that attract travelers. FlightHub manages to create and maintain an online platform that satisfies these two aspects. Users can simply access their website when searching for the cheapest flight ticket, hotel room, etc. and can do it fast and at zero cost (the searching, that is.)
Moreover, FlightHub’s mobile application for both Android and iOS mobile devices makes things even easier. We suggest that you create an account so that you can get notified when a promo is available.
People get to experience the accessibility of these promos thanks to FlightHub’s proprietary infrastructure.
What are the downsides?
I find that FlightHub’s website tend to be slow at times. This can make for a clunky booking experience especially if you’re used to using a platform owned by giants like the Google Flights or Expedia. Of course, other online travel agencies are still bound to experience lags and downtimes because of the nature of online businesses. Technical issues are bound to exist.
Also, FlightHub does not have a map feature which I really like. These interactive maps provide a visual (and sometimes real-time) experience. There are also times when customers have had a hard time getting in touch with FlightHub.
Is FlightHub secure?
FlightHub is just as good as some of the biggest online travel agencies today. Their reliable website, simple booking process, and cheap ticket prices are something that you may admire. However, in terms of customer service, there are several things to be desired. In fact, most online businesses need to focus on providing a platform for customers to easily contact them.
The thousands of positive comments greatly outweigh the negative ones. Something that is rare in the OTA business. People seem to generally love FlightHub’s services and the prices make things even better.
If you are a traveler running on a tight budget, go ahead. Try them out and let us know what you think.