Juanda International Airport Reviews

Juanda International Airport banner ReviewsJuanda International Airport is the second-largest and second-busiest airport of the Southeast Asian nation of Indonesia, making it one of the country’s major airports. Operated by PT Angkasa Pura I, Juanda International Airport – owing to its location near Surabaya, East Java – serves the , greater metropolitan area of Gerbangkertosusila.

It is said by Juanda International Airport reviews that you can easily discern and identify Juanda International Airport by its 15-storey control tower seen from high up the air. Also, the name of the airport is derived from their Prime Minister, Djuanda Kartawidjaja, who was behind the proposal of its development.

Among Juanda International Airport’s current and future developments is their steady increase in passenger and aircraft movements, whereby the airport was vested the ranks of world’s 10th best in Airport Service Quality by Airport Council International in 2014 and 2015’s world’s 7th Airport.

Reviews – What People Are Saying

Juanda International Airport hall Reviews4 Juanda International Airport reviews on Airlinequality rated the Indonesian airport with a 6/10 score-rating. The most recent Juanda International Airport reviews writes, “Surabaya is a simple airport – the terminal is quite clean, toilets huge, spacious check in and waiting room… Airport staff are attentive.”

However, these Juanda International Airport reviews also suggest that the airport improve on its dining and shopping options, though they loved the airiness and beauty the airport was designed with.


Juanda International Airport has a domestic terminal (T1) and an international terminal (T2). Passengers, however, cannot stay overnight inside the airport, and are encouraged to check in at nearby hotels such as Ibis Budget Surabaya Airport, Halogen Hotel, and Hotel Sinar.

Juanda International Airport interior ReviewsThe airport has restaurants and coffee shops for hungry travellers, as well as Duty Frees and a number of other retail shops and apparel stores.


Juanda International Airport is located in Sedati, Sidoarjo Regency, East Java, Indonesia, where it is situated on the Island of Java, and nearby Surabaya, from which it has a 12-km distance.

The Jalesveva Jayamahe Monument, Sampoerna Museum, Tugu Pahlawan, and Suramadu National Bridge are nearby monuments, tourist attractions, and cultural landmarks of Juanda International Airport.

Location – Traffic – Service

Juanda International Airport terminal map ReviewsAccording to the most recent counts, Juanda International Airport had accommodated around 17 million passengers, and 136,170 aircraft movements in a year. The airport has a single long runway where the new apron, according to Juanda International Airport reviews, can handle 18 aircraft simultaneously.

A number of domestic and international airlines use Juanda International Airport for their direct and connecting flights throughout Indonesia and Eastern Asia. Juanda International Airport serves as the hub for Citilink, Garuda Indonesia, Indonesia AirAsia, Lion Air, and Sriwijaya Air. For a comprehensive list of the destinations of Juanda International Airport, using either passenger, charter, or cargo airlines, view this link.

News and Awards

A biennial award – “Prima Utama” – given by the Transportation Ministry, the Public Service Unit’s Premium Service Awards in the Transportation Sector, was awarded to Surabaya’s Juanda International Airport in 2016 along with three other airports under the management of state-owned airport operator PT Angkasa Pura I.

Juanda International Airport directions ReviewsThe General Manager of Juanda Airport reveals in a press release on September 19, 2016: “Public service award from the Transportation Ministry has been won thanks to the hard work put forth by Juanda Airport’s employees to improve customer service.”
Also, in 2011, Juanda International Airport received the “Sapta Pesona Clean Public Toilet Award” for the second time, for having the cleanest toilets Indonesia. Aside from being the first multiple-time winner, the airport’s toilets also attained a 4-star rating for their user-friendliness and quality, as they service even the children and the disabled.

Contact info:

  • Airport Code: SUB
  • Phone number:  +62 31 298 6200
  • Website URL: http://www.juanda-airport.com/
  • Email: sub@angkasapura1.co.id
  • Fax: 31 8667506
  • Address: Jalan lr. Haji Juanda, Surabaya, East Java, 61253 A, Indonesia


Juanda International Airport is on its way towards becoming among the most remarkable airports not only in Indonesia but on a worldwide scale. Yes, their bathrooms are large,  immaculate, and multi-award-winning, but they also proactively care for their travellers’ welfare to improve their experience.

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